FAQs
FAQs: Explore Answers to Common Questions | Advance Tool Repair
Explore answers to commonly asked questions about our services, policies, and more. If you don’t find what you’re looking for, feel free to reach out to us directly for assistance!
Frequently Asked Questions
What types of tools do you repair?
We repair a wide range of power tools from major brands, including drills, saws, sanders, grinders, and more. Whether it’s a Makita, DeWalt, Bosch, Metabo, Milwaukee, or another leading brand, our skilled technicians can handle it.
Do you use genuine parts in your repairs?
Yes, we use only genuine parts from reputable brands in all our repairs. This ensures the highest quality and compatibility with your tools, resulting in optimal performance and durability.
How long does a typical repair take?
Repair times can vary depending on the complexity of the issue and the availability of parts. However, we strive to provide fast turnaround times and will keep you informed throughout the repair process.
Do you offer a warranty on your repairs?
Yes, we stand behind the quality of our workmanship and offer a warranty on both parts and labor for added peace of mind. If you experience any issues with your repaired tool, simply reach out to us, and we’ll make it right.
Can I rent tools from Advance Tool Repair?
Yes, we offer tool rental services for your convenience. Whether you need a tool for a one-time project or temporary replacement while yours is being repaired, we’ve got you covered. Contact us for more information on our rental options.
How do I schedule a repair?
Scheduling a repair is easy! Simply give us a call or send us an email, and our friendly staff will assist you in setting up an appointment. You can also visit our location during our business hours to drop off your tool for repair.
Do I need to provide any information about my tool before bringing it in for repair?
Providing as much information as possible about the issue you’re experiencing with your tool can help us diagnose and repair it more effectively. However, if you’re unsure, our technicians will conduct a thorough evaluation upon inspection.
What payment methods do you accept?
We accept various payment methods for your convenience, including cash, credit/debit cards, and electronic transfers. Please feel free to inquire about specific payment options when scheduling your repair or rental.
Do you offer pickup and delivery services?
At this time, we do not offer pickup and delivery services. However, you can drop off your tool for repair at our location during our business hours, and we’ll take care of the rest.
Can I track the status of my repair?
Yes, we provide updates on the status of your repair throughout the process. Feel free to reach out to us at any time for information on the progress of your repair.